Shipping

Shipping & delivery

Free shipping on orders over $200 within the contiguous US. Blank orders ship within 1 business day from our warehouses in California and Texas.

Free shipping over $200Ships in 1 business dayUPS & USPS with tracking

When will my order ship?

You get an email with your tracking number as soon as your order ships. Custom orders start production when you approve your free proof, which arrives in 1–2 business days.

Blank productsShip within 1 business day
DTG printed tea towels2–3 weeks after proof approval
Screen printed tea towels2–3 weeks after proof approval
Edge-to-edge printed tea towels3–5 weeks after proof approval
Custom aprons, pillow covers and placemats3–5 weeks after proof approval
Custom tote bags10–14 business days after proof approval
Printed samplesDTG sample 6 business days, edge-to-edge sample 3–4 weeks after proof; pre-printed samples ship the next business day

Orders that ship from our Texas warehouse go out the same business day when placed before 10:00 AM PT. Weekends and US holidays are not business days.

Shipping rates and delivery

Free shipping over $200

Orders over $200 ship free within the contiguous United States. Below $200, shipping is calculated at checkout.

Carriers and transit time

We ship with UPS or USPS, based on your order size and address. Most orders arrive 3–5 business days after they ship.

Need it faster?

We do not offer expedited shipping at checkout. Email us at support@floursacktowels.com with your address and quantities, and we will get a UPS quote for you.

Where we ship

Contiguous United States

Online orders ship within the contiguous United States. We do not ship to Alaska or Hawaii. For orders outside the US, contact us first.

Please use a physical address. Small orders, up to 36 towels, can usually be delivered to a P.O. box.

Local pickup in Ontario, CA

Choose local pickup at checkout and collect your order from our warehouse at 1616 E. Francis St. Unit N, Ontario, CA 91761. We email you when it is ready, usually within 24 hours.

Changes and delivery problems

Changing your address

Before your order ships, we change the address for free. After it ships, contact us and we will try to reroute it. If UPS charges a fee for the change, we will send you an invoice for it.

Please contact us instead of UPS, so your shipment is not delayed or misdelivered.

Damaged or missing package

Contact us within 7 days of delivery with your order number and photos of the box and items. We work with the carrier and send a replacement or refund when the carrier confirms the loss or damage.

Returned to sender

If a package comes back to us because of an incorrect address, a refusal or because it was not picked up, we can reship it at the shipping cost, or refund the order minus the original shipping cost and a return fee of at least $9.95.

Questions about your shipment?

Track your order or send us your order number and we will help.

Track your order Contact us